News and Press

Seven Windsor Facilities Awarded AHCA/NCAL 2018 Bronze National Quality Award

June 5th, 2018

7 Windsor facilities receive the 2018 Bronze - Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). ​​June 5, 2018 – Los Angeles, CA – Seven Windsor skilled nursing, assisted living and rehabilitation centers throughout California and Arizona announced today that they have received the 2018 Bronze - Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). Implemented in 1996, the National Quality Award Program was created to recognize long-term care and post-acute providers across the nation that have demonstrated a commitment to providing and improving the quality of care for their residents. “We congratulate this year’s Bronze award recipients and look forward to offering continued support and guidance on their journey to improve quality care,” said AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. “The dedication and focus on quality that each organization has shown garners recognition. It will serve their patients and residents well.” The seven Windsor facilities that received the award are:

  1. Windsor Post-Acute Care Center of Modesto
  2. Windsor Gardens Convalescent Center of San Diego
  3. Windsor Country Drive  Care Center
  4. Windsor Manor Rehabilitation Center of Concord
  5. Windsor Park Care Center of Fremont
  6. Windsor Post-Acute Care center of Hayward
  7. Windsor The Ridge Rehabilitation Center
The award program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with fundamental performance elements such as vision and mission statements and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. As recipients of this year’s Bronze award, each facility can now advance to meet the criteria required for the Silver - Achievement in Quality Award.

Windsor El Camino Care Center Achieves CMS 5-Star Rating

May 2nd, 2018

Windsor El Camino Care Center, a 178-bed skilled nursing and rehabilitation center located in Carmichael, California, announced today it has been awarded a 5-Star overall rating by the Centers for Medicare and Medicaid Services (CMS). CMS created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes and navigate the intricacies of choosing the appropriate facility for their family member. Nursing homes are assigned an overall star rating between one and five stars by CMS and specific ratings in each of the following three areas:

  1. Health inspections (state conducted inspections of food preparation, infection control, medication management, residents’ rights and quality of life, and proper skin care);
  2. Nurse staffing (average number of nursing care minutes patients receive daily); and
  3. Medical quality measures (self-reported and claims-based medical data for the latest four calendar quarters).
“We are thrilled to be distinguished as a 5-Star center”, says Jeff Barbieri, Windsor El Camino’s Administrator. “Each team member within our center contributes greatly to provide an exceptional experience for our patients and their families. This achievement is a testament to the professionalism and dedication of our 5-Star staff.”  

Windsor Care Centers Unveil New Video Series, “Windsor Stars, Shining a Spotlight on Caring”

February 28th, 2018

Windsor skilled nursing and rehabilitation centers announced today the release of a new video series entitled, “Windsor Stars: Shining a Spotlight on Caring.” The series highlights exceptional caregivers who exemplify Windsor’s mission to enrich every life they touch by consistently delivering high-quality, personalized care, with dignity, compassion and integrity. The “Windsor Stars” video series presents the stories of four caregivers representing four Windsor care centers in Southern California. To qualify for the video, all employees were required to have been employed at their care center for a minimum of 3 years, provide direct patient care, and have received an award or recognition for providing exceptional nursing or rehabilitation care. The four employees are:

  • Edith Rodriguez, RNA, at Windsor Terrace Healthcare Center
  • Joseph Guerrea, RNA, at Windsor Care Center of Cheviot Hills
  • Miguel Ceuvas, LVN, at Windsor Convalescent Center of Long Beach
  • Sully Acuna, ADSD, at Windsor Convalescent Center of Los Angeles
“We are extremely proud of these four caregivers,” says Tim Lehner, Senior Vice President of Operations. “These individuals exemplify everything that is great about Windsor. They deserve to be featured in this video series and we hope they will inspire others to reach their greatest level of care.” The next four Windsor Stars videos are already in production and the next series will focus on caregivers based in Northern California.