News and Press

Windsor Gardens Care Center of Fullerton Identified as Top Performer by the American College of Health Care Administrators (ACHCA)

June 15th, 2020

Windsor Gardens Care Center of Fullerton announced today that its’ administrator, Brian Rougeux, has been awarded the Eli Pick Facility Leadership Award by the American College of Health Care Administrators (ACHCA).

The Eli Pick Facility Leadership Award was established in 2008 by one of ACHCA’s leaders, the late Eli Pick, to recognize the administrators of top-performing skilled nursing facilities (SNFs).  Based on the premise that facility excellence reflects leadership excellence, this award recognizes the administrator of record who provided such leadership for the full 2019 calendar year.

Eligibility for this award is based on three years of SNF survey data, including the Health, Fire Safety, and Complaint Surveys, as well as top quartile performance on designated Quality Measures. The criteria also include at least an 80% or greater facility occupancy and a three-year avoidance of a Special Focus Facility status. Fewer than 7% of facilities nationwide qualify for the award.

“After 30 years in the long-term care industry, I am humbled to receive the Eli Pick Facility Leadership Award,” says Rougeux. “However, while I am honored to be recognized by the ACHCA for my leadership, it takes a hard-working dedicated team to provide the level of care for which Windsor Fullerton has been recognized. I would like to thank our amazing staff for all they contribute that made receiving this award possible.”

Windsor Fullerton and Brian Rougeux are scheduled to receive the award at the ACHCA’s Annual Convocation and Exposition in New Orleans, Louisiana scheduled for August 30-September 2, 2020.

Ridgecrest Healthcare Names Charles Seal-Villafranca as Executive Director

June 3rd, 2020

Ridgecrest Healthcare announced that Charles Seal-Villafranca, DHA(c), MSHA, CDP, ALFM-BC, has been appointed its’ new Executive Directory and Administrator. Villafranca assumes all the roles, responsibilities and relationships of Katie Molaro, the outgoing administrator.

Villafranca began his career in healthcare in 1994 and has held various positions in senior living management at the managerial and director levels and is licensed as a Dementia Care Practitioner. He left his previous position as the Executive Director of Encanto Palms Assisted Living, a deficiency-free community in Phoenix, Arizona, to assume the position at Ridgecrest Healthcare.

Villafranca was recently re-elected as the President of the Arizona State Board of Examiners of Nursing Care Institution Administrators and Assisted Living Facility Managers (NCIA). As President of NCIA, Villafranca acts as the chief judge to grant or deny administrator licenses and rules on legal complaints against nursing home administrators and assisted living managers.  He also works with the Arizona State government to develop and define state statutes, rules and regulations for nursing homes and assisted living facilities.  

“It is an honor to assume the role of Administrator of Ridgecrest Healthcare,” says Villafranca. “Over my years at Encanto Palms Assisted Living, I had many opportunities to interact with the amazing staff here and I look forward to enhance and improve the care we provide our residents.”

Villafranca received a Master’s Degree in Healthcare Administration from the University of St. Francis and is currently a Doctoral Candidate at Capella University for Healthcare Administration. He enjoys working with seniors and is a strong advocate for their needs. He is a devoted husband and proud father of two sons. His professional affiliations include the American College of Healthcare Executives, American College of Healthcare Administrators, and the Arizona Geriatrics Society. 

Windsor Care Centers Host “Drive-Through” Parades Honoring Staff

May 20th, 2020

Windsor care centers across California and parts of Arizona, announced they conducted “Drive-Through Parades” to recognize and honor their dedicated staff.

The staff at individual Windsor care centers always strive to go above the call of duty. In particular, during the COVID-19 crisis, these frontline healthcare professionals have extended themselves far beyond expectations, sacrificing their time and family to care for loved-ones staying at their care center.

In typical times, the facilities would recognize these employees with onsite parties, barbecues, or entertainment, inviting family and friends to attend. However, due to the restrictions of COVID-19, alternative celebrations took place. Families, friends and community neighbors were invited to decorate their cars and make posters, honoring Windsor staff. Dozens of cars, often accompanied by local businesses, the police, and the fire department, drove past the various facilities, without getting of their cars, honking and waving as a show of appreciation for the staff.

“During this time of pandemic, these celebratory events were a welcome opportunity for the various communities to come together and recognize the outstanding work of these front-line heroes,” says Kriste Merin, Area Director of Business Development for Northern California. “They were a unique way for the communities to show their love and support for the facility staff from the safety of their vehicles.”