Testimonials

Concord Windsor Manor Testimonial

On behalf of my aunt and our family, I want to extend to you a warm mahalo for the care and assistance you have shown as we worked to get my aunt home again. You both helped her keep her home of more than 45 years. It is reassuring to know there are caring people who are committed to their job and helping others.

- Michael and Mary Jo.

Letter of Appreciation for Windsor Garden Care Center of Fullerton

We are humbled by a beautiful Letter of Appreciation we received from Professor Martin V. Bonsangue, Ph.D., Cal State Fullerton, whose mother was a patient in Windsor Garden Care Center of Fullerton. Please read the letter below:

January 2, 2012

Kevin Bowman
SNF Management

Dear Mr. Bowman:

I am writing this unsolicited letter to you in recognition of the exemplary work done by Mr. Ross Maultasch and his staff at the Windsor Garden Care Center of Fullerton.

My mother, Virginia Bonsangue, 85, has been a patient there since early December following abdominal surgery and other related issues. I met Ross when she had a concern regarding one of the night staff members during her first week. Ross took the concern seriously addressed it in a professional and timely manner.

Our experience at each level, from admissions to RN/CFN to PT/OT, has proven to be positive and effective. I am especially appreciative of the patience the medical staff have shown towards Virginia, who is a large person and not easy to handle.

As one who manages more than 80 part-time faculty members and teaching associates, I understand the commitment and time it must take to run a good Care Center. My family and I are deeply appreciative of Ross Maultasch’s effective leadership and genuine commitment, as well as that of the staff at WGCCF, to providing quality patient care.

Please feel free to use/share this letter as you like.

Yours,

Martin V. Bonsangue, Ph.D.
Professor of Mathematics
California State University
Fullerton, CA 92834

Letters of Praise for Windsor Gardens of the Valley

Windsor Gardens Healthcare Center of the Valley recently received several beautiful letters complimenting the staff of the facility, and Administrator, Marissa Kirby. Please take a few moments to read these short, yet poignant and moving letters.

Letter #1:

Dear Marissa,

I wish to thank everyone at Windsor Gardens for making my two months’ stay as pleasant and as comfortable as possible. Everyone I cam in contact with was extremely nice and helpful.

Thanks again and I’ll drop by one soon to say Hello.

Love, Lee

LETTER #2

To the nursing staff who cared for our Mom in her last two weeks of her life, our sincere thanks… it was truly appreciated more than you know.

From the daughters of Aurora Carrillo – Tess, Ann & Beth

LETTER #3

Sometimes the people who [you] count on the most are the ones who hear “Thank You” the least. A world of thanks to you, from: Zambrano Family

Windsor Chico Care Center

“I have been in several medical facilities throughout the country, and Windsor Chico Care Center is the best place I have experienced.

From the minute I arrived, I received a warm welcome, and the staff made me feel important and cared about. It is hard to go through medical problems as it is, but with people who care, it makes the journey a whole lot better. I enjoyed the wonderful food, (I always anticipated the next good meal!) lots of activities, and a genuinely friendly and caring staff. The smiles, hugs, and laughter are truly the best medicine. I feel like I met a bunch of new friends. I plan on returning to visit some residents and say hello to the employees I got to know. It was really such a positive experience. I am happy to be returning home, but I will really miss all of those people I got to know at Windsor Chico Care Center.”

“The care my mother received at Windsor Chico Care Center was a very positive experience. Her rehabilitation goals were met with the support of the professional therapy team. The staff was positive and genuinely cared. The social atmosphere through activities was enjoyable and allowed my mother to have fun and meet other people too. Even after my mother was discharged home, the responsiveness of the staff to answer questions and provide support has always been available. This facility had a large heart.

Donna Henson, Daughter of Edna Keys

Windsor Court Assisted Living

We wanted to thank you and your very caring staff for the care that you gave my mother. She loved being at Windsor Court and thanked us daily for finding such a caring and wonderful facility. Heart felt thanks.

-Nina & Roland Haskell

Heartfelt thanks to all of you for providing a safe, professional and caring home for my mother these past two years. Often, she would say, ‘How were we so lucky to find this place?

-Norma and Ron Schwartz

I would like to give thanks to those who help care for my father. You do such a marvelous job, and he appears to be fit and healthy, and as active as he can be. I feel blessed that he is so well cared for by such wonderful people.

-Diana Thompson

Everyone at Windsor Court always treated my aunt with such kindness and respect. The improvements you continue to make added to her quality of life and her enjoyment of Windsor Court.

-Daniel Warn

You were like a big family that my sister was part of there. She could not have made it all these years without the love, help, and kindness you shared with her.

-Jeanne Schlick

I have to hold back from wanting to write daily about how pleased I am with the care of my father by the fine folks at Windsor Court. I am so impressed with their empathy, passion, professionalism and diligence in all that they do. My days have been so much easier not worrying about my dad since I made the decision to change his care.

-Kent Mossman

Windsor Gardens Convalescent Center of San Diego

From the personal experience from a daughter of a resident who lives at Windsor Gardens Convalescent Center of San Diego, it is a homey place, just like a family. It is very bright, tastefully decorated and cheerful.

Windsor Gardens staff to resident ratio is excellent. That’s one ofthe first things my sister and I noticed when we toured Windsor Gardens for the first time, before placing our mother. There are nurses everywhere tending to all the residents with thoughtful caring and respect. There are times when a resident isn’t cooperative. That poses no problem for the nurses as they are always kind and patient.

From the moment you enter the front door you feel the warmth. It has two patios with lots of beautiful plants & trees. They have just recently added tables & chairs on the patios so visitors and residents can sit outside and enjoy the wonders of nature. The nursing staff and other staff members go the extra mile to make the resident’s ‘home’ a pleasant place to live. Each staff member knows all the residents by name and cares for them like they were their own family member.

The resident’s rooms are cleaned every day and also the bed linens are changed daily. The entire facility is ‘white glove’ clean, is well strives to maintain and has no disagreeable odor. The residents are served three tasty nutritious meals a day with snacks in between on request. Substitutions are available if the resident doesn’t care for their meal. No one needs to go hungry with these options.

There is always a fun activity planned each day. Sometimes even a field trip away from the facility. Saturday morning donuts and coffee are a favorite of many. They have birthday celebrations for their residents with special treats and balloons for the birthday person. Lots of events to keep the residents busy. Another favorite is music, whether it is with live musicians or recorded. They enjoy it all. Their barbecues on the patio are great with hamburgers & hotdogs and all the extras. We especially love the soft homemade oatmeal raisin cookies. Their Christmas dinner for residents and guests is outstanding.

The staff is great at keeping me informed, which is truly appreciated. Prior to being a resident of Windsor Gardens, my mother spent some time rehabilitating in two other South Bay facilities. Neither of these two facilities could hold a candle to the care she is receiving at Windsor Gardens. We consider it to be the best facility of its kind in the South Bay.

We are extremely pleased we found just the perfect home for our mother. Her daily nurturing and care has exceeded our expectations. We feel she is safe and emotionally and physically well cared for. As a daughter of a Windsor Gardens resident, I don’t have to wonder about my mother as I know if there’s a problem, no matter how big or small, I will get a phone call from

Windsor Terrace Healthcare Center

“After visiting several facilities, we went to Windsor Gardens and were struck by the warmth and receptiveness of the staff. My brother and I decided immediately that this was the only choice we could make.”

In October of 2005, I came home one evening to find that my Mother had suffered a massive stroke. After five days in the hospital, we were told that she had to be placed in an acute care facility, most likely for the rest of her life. This is an extremely difficult decision to make as your concern for the care of your loved one outweighs all else. After visiting several facilities, we went to Windsor Gardens and were struck by the warmth and receptiveness of the staff. My brother and I decided immediately that this was the only choice we could make. After a short period of time, my Mother was placed on hospice care. The Windsor staff worked closely with the hospice workers to insure that my Mother was comfortable and peaceful during those last weeks. I believe that Windsor Gardens and the compassion of their staff made a difficult, emotional time, bearable.

- Patsy Limon

Yao Family Testimonial for Windsor Gardens of the Valley

You can be very proud of your facility. Your employees are really great. Starting from your parking attendant to the clean-up crew to the CAN, LVN, RNA, RN, office workers and even the kitchen workers. Some of my family members complimented me on making the right choice. I think that credit belongs to the people running the show.

Thank you and thank you to your employees. Of course, I cannot forget to thank Dr. Henry who lives up to her Hippocratic oath of being a most caring physician.

The Yao family

Skilled Nursing

Each Windsor skilled nursing center provides the highest level of medical and nursing care, outside the hospital setting. In an atmosphere that is appreciated by both residents and their families, physicians and other highly-skilled professionals monitor each patient. Around the clock, nurses and their aides provide care. This care includes assistance with getting in and out of bed, feeding, bathing and dressing. Additionally, on-site rehabilitation, professionals such as occupational and physical therapists, deliver a diverse array of services that may include:

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control

Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Restorative Nursing Care
Incontinence Management

Windsor’s skilled nursing staff provides compassionate patient-centered care and is genuinely committed to patients returning to their lives as safely as possible.

Wound Care

Windsor’s interdisciplinary team leads the way in comprehensive wound care, treating acute and chronic wounds with advanced technologies and compassionate patient-centered care.

The resident’s physician, along with Windsor’s in-house medical director, certified wound care and infection control nurses, physical and occupational therapists, and registered dietitians, work together to deliver outcome-oriented wound care. When the need arises, physicians in plastic and general surgery, dermatology, podiatry, vascular and infectious diseases are also available to provide consultation and support.

At Windsor, knowledge, experience and technology lead to faster healing. Among the many wound care tools Windsor’s clinicians utilize are intravenous antibiotics, specialized support surfaces, pain management, vacuum assisted negative pressure wound closure therapy, and electrical stimulation. Moreover, Windsor treats the patient as well as the wound, augmenting state-of-the-art technology with physical and occupational therapy, recreation programs, and proper nutrition.

About Windsor

Windsor is a provider of long-term healthcare and rehabilitation services since 1984. Windsor has 33 skilled nursing and rehabilitation centers and one assisted living facility located throughout the state of California, with over 4,050 licensed beds. Approximately 4,600 Windsor employees provide nursing care and therapeutic service. National lifestyle trends favor the growth of sophisticated skilled nursing facilities like those Windsor operates. In fact, people over 65 years of age represent the fastest growing population demographic in the country. Given advances in medical technology and greater awareness of the importance of physical fitness, this population’s life expectancy has generally increased. In turn, this provides for an increased need for long-term care outside the acute care hospital. Windsor is very well prepared to meet California’s rising needs.

Windsor is founded on a fundamental guiding principle: Your loved one is somebody special who deserves the very best and who will be treated with the utmost respect and dignity.

Mission Statement

Windsor’s mission is to consistently deliver high quality, person-centered care with dignity, respect, compassion and integrity. We strive to enrich and enhance every life we touch . In each of our care centers, Windsor seeks to create a culture of healing that is life affirming, satisfying, humane and meaningful. We act in accordance with these core values in order to achieve excellence :

Caring and Compassion

To treat those we serve and one another with kindness, concern and respect.

Community

To acknowledge our vital role to serve people in each community.

Honesty and Integrity

To act openly and truthfully in everything we do.

Teamwork

To work together cooperatively, recognizing that the power of our combined efforts exceeds what we can accomplish individually.

Innovation

To encourage and implement new ideas in order to enhance quality of life.

Safety

To create an environment that supports and promotes safety for everyone.

Staff

It takes a team to provide personalized, highly sophisticated health care while maintaining a warm and caring environment. The Windsor resident experience is multifaceted. Each one receives the coordinated attention of medical and rehabilitation professionals, support team members, and concerned individuals. Meet our Management Team .

Quality Standards

Healthcare is one of the most highly regulated industries in the country. A multitude of regulatory programs enacted by the federal government and State of California are designed to protect patients in all types of healthcare settings, including skilled nursing.

Windsor considers compliance with these various laws as their minimum standards of conduct. Each Windsor facility is committed to delivering care to its patients that upholds all state and federal regulations. Windsor facilities judge themselves by continuously monitoring the quality of their care and their standards of ethical responsibility. Quality care, dedication to patient satisfaction, and attention to safety have always been Windsor’s hallmarks.

Presuming that customer satisfaction and quality care go hand-in-hand, Windsor is proud to report that its 2009 Customer Satisfaction Survey revealed that 80% of all residents and their families said they would recommend Windsor to others who are in need of skilled nursing and rehabilitation.

Payment Options

Windsor’s highest priority is quality patient care and dedication to patient satisfaction. Each Windsor facility can assist you with information about the billing process and financial resources that are available to you. For convenience, we are contracted with most health insurance companies. We accept payment from government programs such as Medicare, Medicaid/Medi-cal, and in some of our locations the Veterans Administration. In addition to accepting cash or personal checks, residents paying privately for skilled nursing care are welcome to charge services on most major credit cards.

Windsor’s specialists are well versed in these payment options and will be pleased to guide you through payment programs available to you or your loved one.

Management Team

Windsor is guided by a team of seasoned professionals whose distinct achievements in management, healthcare and operations are well regarded throughout California. Working together, Windsor’s management team helps skilled nursing communities throughout the state deliver excellent care in an environment in which its residents can accomplish their goals.

		Lee C. Samson President and Chief Executive Officer Mr. Samson founded Windsor in 1984. His many years of industry experience, combined with his innate business acumen, have shaped the vision and spurred the growth of the company. With a keen eye for recognizing and unlocking value, Mr. Samson has repeatedly assisted under-performing facilities turn themselves around and meaningfully enhanced the performance of facilities that performed well under previous managements.

		Lawrence E. Feigen Chief Operating Officer Mr. Feigen joined the company as a Partner in 1991. With 16 years of healthcare ownership and management experience, Mr. Feigen specializes in maximizing value. Systems-oriented by nature, Mr. Feigen’s ability to create and implement maximally-efficient clinical, financial, and administrative schema frequently yields immediate and significant bottom-line impact. His unique ability to view situations from diverse perspectives motivates facility administrators to find creative solutions and actualize their potential.

		Donny I. Feldman Senior Managing Director A member of the Windsor team since 2004, Mr. Feldman helps shape Windsor’s corporate strategy. Mr. Feldman also analyzes, structures, and executes the various transactions (eg. refinances, acquisitions, divestitures) contemplated and undertaken by Windsor. Mr. Feldman interfaces with lenders, outside counsel, and industry insiders to provide valuable insight and fresh perspective. Before joining Windsor Healthcare, Mr. Feldman in the investment banking division of Lehman Brothers.

		Carol Lillis, RN, LNHA, CLNC Vice President, Professional Services With 35 years of clinical experience as a Registered Nurse in multinational settings, Ms. Lillis joined the Windsor team in 2005. Designated California’s Nurse of the Year in 2000, she provides clinical oversight to the 34 facilities operating under the Windsor nameplate. A federal and state clinical regulatory expert, Ms. Lillis ensures that Windsor’s sterling reputation for quality patient care flourishes. Ms. Lillis is also a licensed Nursing Home Administrator and combines delicate patient care with prudent fiscal decision making.

		Kevin Bowman Regional Director of Operations Kevin joined Windsor as the Southern California Regional Director of Operations in 2010. Mr. Bowman became a licensed Administrator in 1992 and has worked in multi-state facility operations since 1998. His work experiences have included skilled nursing and sub acute facilities, in adition to assisted living and memory care programs. Mr. Bowman credits his grandmother for teaching him to recognize his purpose to serve others in his life’s work, and her memory keeps him passionate about positively enhancing the lives of residents, families and employees, every day.

		Ken Cess Regional Director of Operations As an Operations manager with 30 years experience with public and privately owned health care organizations, Ken Cess rejoined the company as a Regional Director of Operations in 2011 to oversee operations at Windsor’s 7 Northern California facilities. By implementing myriad strategies and developing innovative employee and consumer programs, Mr. Cess has successfully increased quality care and improved efficiencies for many multi-site facility operations. Mr. Cess attended the University of Illinois and has held positions as chairman and president for various CAHF chapters including GR Reimbursement Subcomittee as well as a member of the Board of Directors for the Central Coast Commission of Senior Citizens.
		Mary Robinson Regional Director of Operations With an extensive background in California’s skilled nursing care community, Ms. Robinson is a leader in administrative procedures and quality care. As a licensed administrator and a regional director of operations, Ms. Robinson oversees operations at Windsor’s ten Central California facilities. In this capacity, she expands business relationships within the medical community, contributes to Windsor’s regulatory implementation, and provides guidance to administrators and the regional team.

		David Farrell Regional Director of Operations, Northern California In addition to his role in Operations, Mr. Farrell serves as Director of Organizational Development and steers Windsor through the Centers for Medicare Services’ nursing home five-star rating system. His strong background in organizational culture and process enhancement has contributed significantly to Windsor’s quality improvements. Mr. Farrell, who holds a Master’s degree in social work, with a concentration in gerontology and administration from Boston College, is a licensed Nursing Home Administrator. He is widely published and nationally recognized as an educator (see below for published articles). His 26+ years of experience provides the Northern California region with operational expertise and efficiencies. Investing in Culture Change, Provider Magazine. Making the Move from QA to QI, Provider Magazine.

Nursing Rehabilitation

Recognized as a leader in nursing rehabilitation, Windsor’s skilled nursing and rehabilitation centers partner with physical, occupational and speech therapists, dedicated to helping residents achieve their highest level of independence. Collaborating with physicians and utilizing the latest equipment and techniques within a supportive atmosphere, each Windsor facility implements comprehensive, multi-tiered and customized nursing rehabilitation programs tailored to each resident’s specific needs and goals.

Windsor’s ultimate goal is to safely return residents to their homes, or other appropriate living arrangements, as soon as possible. While each resident’s therapy regimen is prescribed by their physicians, progress towards goals is assessed weekly in order to monitor the treatment plan to ensure clinical needs are met and/or exceeded. Once rehabilitation goals have been achieved, discharge planning occurs including home assessments and in-depth caregiver training to support a resident’s continued success in their own environment.

To learn more about nursing rehabilitation services at the various Windsor locations please call the Administrator at your local Windsor skilled nursing and rehabilitation center.

Comprehensive nursing rehabilitation services include Physical Therapy, Occupational Therapy and Speech Therapy. Each Rehabilitation department may offer a variety of clinical programs including:

Quality Of Life

Quality of Life

There is always something interesting to do at a Windsor facility. While recuperating from illness, injury or surgery, days are often filled with rehabilitation. Between therapy sessions, enrichment can be found in a wide range of recreational activities.

High-quality, programming addressing a vast array of cultures, backgrounds, interests, life studies, work experience and religious practices bring the current world into each resident’s life. Relationships between residents and their care givers and other residents find new beginnings, new friendships, and new connections .

Windsor’s personal touch includes richly stimulating activity programs that provide something for everyone:

Physical activites and exercise, from bowling to yoga and Nintendo Wii games.
Stimulating discussion groups that address such wide ranging topics such as current events, history, art, music, people, places and travelogues.
Educational programs, including computer training, language classes and cooking classes.
Intergenerational programs, such as Adopt-a-Grandparent, reading programs to kindergartners, connections to local school theatre arts departments and college student internships.
Pet therapy and animal visits

Art therapy and crafts
Mentally stimulating games such as crossword and sudoku puzzles.
Music therapy and music appreciation programs
Garden/flower arranging
Community outings
Visiting entertainers
Holiday parties, special events, barbeques
Resident Councils
Religious services and visits
Independent activity materials are always available, including books, magazines, movies, music, books on tape, playing cards, board games and much more.

Quality Management Program
Nursing Home Star Rating System
Visitor’s checklist

Quality Standards

Nursing Home Rating System

The Centers for Medicare and Medicaid Services (CMS) designed a comparison system to help prospective patients, families and caregivers select the right long-term care facility. This is known as the Five Star Quality Rating System.

It’s good news that today’s skilled nursing and rehabilitation centers differ greatly from the conventional nursing homes of the past. At Windsor, you will find residents who require long-term care, but you are equally likely to meet residents who stay briefly, depending on the nature of their illness, injury or rehabilitation needs.

There are many important resources available for prospective residents or families who are seeking care for themselves or a loved one, and CMS data may be useful. However, no rating system can address all of the important considerations that go into making a decision about which skilled nursing facility is best for you or your loved one. You are encouraged to take all available resources into account as you consider your options. Just as it is impossible to buy a car without kicking the tires, it is impossible to make the right healthcare choice without personally visiting Windsor. We encourage you to tour our facility and meet our staff and residents before making a decision.

Quality Management Program

On a daily basis, Windsor emphasizes responsibility and accountability to the entire team. To ensure that we meet our own standards, the quality of Windsor’s care is measured in patient satisfaction scores and by continuously monitoring clinical outcomes. As part of Windsor’s ongoing Quality Management Program, this data is carefully benchmarked against other facilities treating similar patients.

Satisfaction is measured by surveying and monitoring our performance in the following areas:

Skilled Nursing Care
Rehabilitation Care
Admission and Discharge Services
Activities and Social Services
Food Quality and the Dining Experience
Customer Service

Windsor News

4 Windsor Employees Receive 2011 CAHF Super Star Award

We are proud to announce that four Windsor employees received the 2011 CAHF Facility Super Stars Awards. The Award, “Recognizes outstanding veteran employees who have dedicated their lives to serving long-term care residents and clients”

Maria Carreiro, Assistant Dietary Supervisor, Windsor Palms Care Center of Artesia
Pat Hanratty, Certified Nursing Assistant, Windsor Manor Rehab Center of Concord
Chris Lowey, Director of Business Development, Windsor Elmhaven Care Center, Stockton
Maria Moss, Certified Nursing Assistant, Windsor Gardens Healthcare Center of the Valley

You can read the entire Facility Super Stars announcement here.

Congratulations Maria, Pat, Chris and Maria!

A La Carte Dining at Windsor Elmhaven Care Center

Imagine starting the day with your favorite omelet, muffins, coffee and juice. It may sound like a visit to your neighborhood coffee shop, but it’s just another Monday morning for Windsor Elmhaven Care Center’s residents.

Windsor’s “Morning Choice Program” offers residents made-to-order specialty omelets cooked table-side with their choice of ingredients. Dietary Supervisor and Chef, Doug Hankins, created the program to endow residents with choice over their dining experience, something old-fashioned skilled nursing centers rarely provide. Having a meal made to order is a luxury in this setting, and residents have enthusiastically welcomed this personal touch.

Given its popular response, Hankins expanded the program with a Wednesday Pasta Party! Residents choose their sauce, meat or vegetables, which are prepared right before their eyes. The Pasta Party has become such a lunchtime favorite that there is more to come. A dinner program is in the works, offering Windsor’s residents more choices of freshly made-to-order meals.

Certified Nursing Assistants – The Heart of Person-Centered Care

The following article was written by David Farrell, MSW, Windsor’s Regional Director of Operations.

Oakland’s Skilled Nursing Facilities (Nursing Homes) continue to play an important role in our local healthcare continuum. In fact, those over the age of 70 have a good chance of experiencing a nursing home firsthand. But…their stay is likely to be a short one. The rehabilitation and nursing care gets most back on their feet and into the community within 30 days. Oftentimes, the difference between a dreadful stay in a nursing home and a wonderful stay depends on an employee you might not immediately think of – the certified nursing assistant (C.N.A.).

Next time you visit a nursing facility, pay attention to the C.N.A.s. These unique caregivers deliver the majority of hands-on care in skilled nursing facilities. Most are masters at their skilled trade. Compassionate and strong, the very best deliver “person-centered care.” They tune in to the unique daily pleasures of the elders they serve. And as a result, they just don’t give care…they give life.

At Windsor of Oakland, we practice consistent assignment of our C.N.A.s. That means that each one of our elders is primarily served by 3 C.N.A.s five days a week, 24 hours per day. These three C.N.A.s are consistently relieved on their days off by 3 other C.N.A.s. This staffing model allows these six C.N.A.s to really get to know the individual patients. This staffing model helps to facilitate compassionate, individualized care.

Loved ones and family members of elders in skilled nursing facilities can also help to promote person-centered care. Bring in photographs and educate the C.N.A.s about their patient’s life before entering the nursing home. Taking the time to tell them about your loved ones life will provide the C.N.A.s with a deeper perspective leading to more respectful care. Also, the C.N.A.s really appreciate when you notice and compliment them for their efforts. It means a lot coming from all of you. And, by noticing and complimenting the C.N.A.s, you will help to keep the morale up.

At Windsor of Oakland, we are blessed to have a wonderful group of compassionate C.N.A.s. As a management team, we are working hard to make them feel appreciated, respected and safe here.

Community Relations – The Ridge Shows How Much They Care.

Congratulations to Windsor The Ridge Rehabilitation Center in Salinas who was recently honored at CAHF’s Legislative Conference with a Showcase Award. Showcase Awards were created by CAHF in 2006 by the Public Advocacy Committee in order to recognize facilities, chapters and regions that create positive awareness of long-term care. Under the Community Events category of the Showcase Award, The Ridge won for their Toys for Tots program benefiting the children of Monterey County. In this Windsor Best Practice, we highlight the 2011 Windsor Administrator of the YearRachyl Bruton, Activity Director Pam Hernandez and their team for showing how much you care beyond the walls of the Windsor The Ridge.

Showcase Awards nominations are judged by the Public Advocacy Committee on the criteria of creativity of the event, ease of replication for other providers and how the event generated positive attention for long-term care. Windsor The Ridge stood out in front of the other nominees because of the volume of toys they donated and the fun they had in the process. And last December, they made a huge positive impact for hundreds of under privileged kids in Monterey County during the holiday season.

Windsor The Ridge developed a simple concept to collect toys. They started fundraising early in the year and they coordinated a free, outdoor concert and attendees who brought a toy got a ticket for a free food item. The Ridge had a live Mexican band that donated their time and played for 2 hours. Their residents greeted the public as they entered the concert area. Volunteers covered the concession stands. Everyone ate, danced and had a great time.

Activity Director Pam Hernandez said, “The Activities Department could not have put this great event together without the help of all the volunteers… staff, their children, the residents and residents’ families. Their loving hands and generous hearts made this event successful.”

Every month, the Activity Department held luncheon fundraisers. In October, they sold a Mexican plate dish. In November, it was an Italian plate dish. And their generous, caring staff and the residents’ families continued to bring in toys. By December, they were able to raise more than $2,500 and purchased 375 toys for the kids. They loaded up the toys and a resident in Rachyl’s red pick-up truck and their delivery was publicized on the local KSBW-TV news broadcast.

When your organization gets involved in the community-at-large, it enhances the quality of life of the people you serve, the staff who serve them and your reputation. When you reinforce your organization’s commitment of care to the broader community, you become the provider of choice. Caring produces results!

Congratulations Windsor The Ridge Rehabilitation Center!

Rachyl Bruton, Administrator

Pam Hernandez, Activity Director

Windsor The Ridge

Continuum of Care Event

Four Windsor skilled nursing centers were proud co-sponsors of a recent Continuum of Care dinner held for 30 Salinas area cardiologists, internists and general practitioners. Held at Monterey’s Intercontinental Hotel, guests heard keynote speaker Manny Villafana, Chairman and CEO of Kips Bay Medical, trace the transition from the initial heart valve to valves used today. Mr. Villafana also discussed his latest contribution, the eSVS Mesh system for CABG patients.

Windsor is a key player in the Continuum of Care program, partnering with Philips Respironics, Family in Home Caregiving, Alliance Home Health and Care Medical to provide quality and excellence in patient healthcare.

250,000 Americans annually receive a life saving medical device developed by Villafana. An entrepreneur, having first founded a company that revolutionized the pacemaker industry by introducing a long life lithium iodine pacemaker, Villafana subsequently founded St. Jude Medical, Inc., where he led their development of a novel Nitinol heart valve that dominates the mechanical valve replacement market; an exciting development that reduces repeat surgeries.

Windsor is dedicated to sponsoring future Continuum of Care events and to providing the Salinas medical community with information about cutting edge topics.

Five Windsor Facilities Recognized by AHCA/NCAL National Quality Award Program

Windsor is proud to announce that five of its Southern California facilities were awarded the Bronze Quality Awards from AHCA/NCAL based on the program submissions earlier this year.

The AHCA/NCAL National Quality Award Program provides a pathway for providers of long term care services to journey towards performance excellence. The program is based on the core values and criteria of the Baldrige Performance Excellence Program

The five facilities who earned the Bronze Quality Award are:

Windsor Palms of Artesia
Windsor Gardens of Fullerton
Windsor Gardens of Long Beach
Windsor Gardens of Los Angeles
Windsor Gardens of San Diego

The Quality Award program has three progressive step levels. Applications are judged by trained Examiners who provide feedback on opportunities for improvement to support continuous learning. Facilities must achieve an award at each level to progress to the next level.

Bronze – Commitment to Quality applicants begin their quality journey by developing an organizational profile including vision and mission statements, an awareness of their environment and customers’ expectations, and a demonstration of their ability to improve a process.

“Last year we had only one recipient in our Region and two for all of Windsor who received this award,” says Kevin Bowman, Windsor’s Southern California Regional Director of Operations. ”This year, almost half of our Region is being recognized. It is a great testament to our local Administrators and their teams who show their commitment to quality processes and outcomes.”

Letter of Appreciation for Windsor Garden Care Center of Fullerton

January 2, 2012

Kevin Bowman
SNF Management

Dear Mr. Bowman:

I am writing this unsolicited letter to you in recognition of the exemplary work done by Mr. Ross Maultasch and his staff at the Windsor Garden Care Center of Fullerton.

Please feel free to use/share this letter as you like.

Yours,

Martin V. Bonsangue, Ph.D.
Professor of Mathematics
California State University
Fullerton, CA 92834

Testimonial Letter for Windsor Gardens of the Valley

We are extremely proud, and humbled, by the following letter received this week from a former resident at Windsor Gardens of the Valley.

Ms. Marissa Kirby, Administrator, Windsor Gardens of the Valley

My name is Hannah Switzer. I recently spent approximately two weeks in your facility for physical therapy. I have worked in the medical profession all my life. Every facility such as yours were so repulsive I would not send anyone there. I had to see a dear lady in one of these places and it smelled so strong of urine it made me nauseated.

When I was in Windsor Gardens [of the Valley] I had a very pleasant surprise.

My compliments go to Rose Banda (day shift) and Maria (night shift). They were patient with me and the same can be said with all the staff and physical therapy staff.

There is one “personality” who deserves a special compliment. This “individual” is called “Mr. Windsor.” He always seemed to know when I needed special attention.

One more thing – I love your patios, especially the one with the dove fountain.

If I ever need residential care, I will call Windsor Gardens. Thank you and your staff for a very pleasant stay and a change of feelings towards facilities like yours.

Hannah Switzer

Windsor Announces Launch of Electronic Health Care Records Program

Windsor Healthcare recently announced the launch of an electronic health records (EHR) program in eight of their California facilities, as part of the Medicare and Medicaid EHR Incentive Program. The EHR Incentive Program provides incentive payments to eligible professionals, eligible hospitals and critical access hospitals (CAHs) as they adopt, implement, upgrade or demonstrate meaningful use of certified EHR technology.

Leaders in eight Windsor facilities spent the month of March training their licensed nurses, certified nurse assistants and department managers on the use of the system to go live on 4/1/12. The eight locations – Concord, Hayward Gardens, Fremont, Valley, Artesia, Terrace, Fullerton, and Salinas - implemented the usage of electronic health records in an effort to decrease errors and provide better care.

“We hope that the new program will help us remain in compliance with the state and federal regulations,” says Marissa Kirby, Administrator at Windsor Gardens Healthcare Center of the Valley, “It will also help us reduce medical errors, decrease duplicative documentation, and streamline care for our patients and residents.”

Photo Gallery:

Windsor Vallejo Recognized by ACHCA as a Long Term Care Leader

Windsor Vallejo Nursing & Rehabilitation Center was recently recognized by the American College of Health Care Administrators (ACHCA) as a top performing Skilled Nursing Facility. For 2012, CMS’s MDS quality indicator and three years of suvey data were the basis on which Windsor Vallejo was identified as a leader in the long term care industry.

Specifically, ACHCA recognized Windsor Vallejo for excelling in the following four areas:

Health Survey
Fire (Life Safety) Survey
Complaint Surveys
Improvement in the last two quarters of the reported CMS MDS Quality Measures.

Care Centers

Artesia Windsor Palms Care Center

11900 East Artesia Blvd. Artesia, CA 90701
Phone 562.865.0271
For Map, Click Here

A Unique Facility – With A Special Mission

THE SAFETY OF A SECURED ENVIRONMENT
Located on four acres of beautiful grounds, Windsor Palms is a Medicare-certified, 296 bed secured facility.
We specialize in both long-term care and short-term care for residents with a medical diagnosis and concurrent difficult behavior issues.
WE INVITE YOU TO TOUR OUR UNIQUE CARE CENTER

Windsor’s Personal Touch

Excellent Activities Program
Community Outings
In-House Movies
Spacious Patio Areas
Religious Services
Barbecues
Resident Council
Holiday Parties
Business & Banking Service
Volunteer Programs

REHABILITATION SERVICES

Respite and Short Term Care
Tube Feeding
Occupational Therapy
Speech Therapy
Wound Care
Physical Therapy
IV Therapy
Community Agency Referral Service
Discharge Planning
Special Therapeutic Diets and Assisted Dining

Concord Windsor Manor Rehabilitation Care Center

3806 Clayton Road Concord,CA 94521
Phone 925-689-2266
For Map, Click Here

Windsor’s Personal Touch

Business & Banking Service
Beauty & Barber Shop
Barbecues
Spacious Patio Areas
Volunteer Programs
Excellent Activities Program
Holiday Parties
Large TV in Common Area
In-House Movies
Community Outings
Religious Services
Resident Council

REHABILITATION SERVICES

Physical Therapy
Respite and Short Term Care
Tube Feeding
Wound Care
Respiratory Therapy
Trach Care
Occupational Therapy
Complex Post Surgical Needs
IV Therapy
Speech Therapy
Incontinence Program
Infusion Therapy

Social Services (Resident and Family)

Community Agency Referral Service
Individual & Family Counseling
Discharge Planning

Restaurant-Style Dining

Assisted Dining Available
Selective Menus – Dietician Supervised
Special Therapeutic Diets

Consultant Services Available

Psychotherapy
Audiology
Podiatry
Dental
Opthalmology
Pharmacy

Miracles Happen Here!

By continually addressing the complete needs of each resident, the Windsor approach changes the entire nature of the caring environment.

At Windsor Manor Rehabilitation Center, we’re proud of our innovative approach to sensitive and effective care. In fact, our sister Windsor facilities have hosted professionals from USC and UCLA who wished to see Windsor’s path breaking protocols in action so they could teach others how to apply them elsewhere.

Discovery Program – In-house, forty hours per week, we conduct sensory and tactile stimulation for low-functioning and dementia residents.

Intervention – Mind, Body, and Soul – A behavioral program designed for aggressive intervention before – and in addition to – psychotropics. This individual and group therapy is designed for the geriatric and our younger population.

In conjunction, we also offer free family support groups and care-giver support groups led by a psychologist and our own MSW.

Hydration Program – We regularly have a C.N.A. whose sole purpose is to provide water to the residents and to chart it.

Transparency – Family Night – We make sure that, on a regular basis, families can speak with the administrator and learn about everything happening here.

We urge you to come see for yourself the difference that Windsor’s advanced level of care can make in the life of a resident and in the tone and feeling of an entire facility.

Fremont Windsor Country Drive Care Center

2500 Country Drive, Fremont, CA 94536
Phone 510-792-4242
For Map, Click Here

Windsor’s Personal Touch

In-House Movies
Resident Council
Large TV in Common Area
Religious Services
Beauty & Barber Shop
Spacious Patio Areas
Barbecues
Volunteer Programs
Holiday Parties
Community Outings
Business & Banking Service
Religious and Spiritual Services
Daily Activities

REHABILITATION SERVICES

Speech Therapy
IV Therapy
Respite and Short Term Care
Physical Therapy
Pet Therapy
Complex Post Surgical Needs
Wound Care
Tube Feeding
Occupational Therapy
Hospice Care

Social Services (Resident and Family)

Community Agency Referral Service
Individual & Family Counseling
Discharge Planning

Restaurant-Style Dining

Special Therapeutic Diets
Selective Menus / Dietician Supervised
Assisted Dining Available

Consultant Services Available

Opthalmology
Dental
Podiatry
Audiology
Psychotherapy
Pharmacy

Miracles Happen Here!

By continually addressing the complete needs of each resident, the Windsor approach changes the entire nature of the caring environment.

At Windsor Country Drive Care Center, we’re proud of our innovative approach to sensitive and effective care. In fact, our sister Windsor facilities have hosted professionals from USC and UCLA who wished to see Windsor’s pathbreaking protocols in action so they could teach others how to apply them elsewhere.

Discovery Program – In-house, forty hours per week, we conduct sensory and tactile stimulation for low-functioning and dementia residents.

In conjunction, we also offer free family support groups and care-giver support groups led by a psychologist and our own MSW.

Hydration Program – We regularly have a C.N.A. whose sole purpose is to provide water to the residents and to chart it.

Transparency – Family Night – We make sure that, on a regular basis, families can speak with the administrator and learn about everything happening here.

We urge you to come see for yourself the difference that Windsor’s advanced level of care can make in the life of a resident and in the tone and feeling of an entire facility.

Golden Hill Subacute and Rehabilitation Center

1201 34th Street, San Deigo, CA 92102
Phone (619)232-2946 Fax (619)232-4645
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Scheduled Transportation
Resident Council

REHABILITATION SERVICES

35-Bed Sub-acute Care Unit
- Ventilator Care
- Tracheotomy Care
- Suction Therapy
Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Out-Patient Rehabilitation

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Golden Hill Subacute and Rehabilitation Center is a proud member of the San Diego Regional Chamber of Commerce.

Palm Springs Windsor Court

201 South Sunrise Way, Palm Springs, CA 92262
Phone (818) 787-3400 Fax (818)902-5365
For Map, Click Here

Windsor’s Personal Touch

Theatre/Chapel for group entertainment,
religious and holiday observation
Newly refurbished living room areas
Beauty & Barber Shop
Park-like shaded grounds with mature trees –
Perfect for sitting & strolling
Day Spa services on site
Water activities and Aqua Therapy in our pool

REHABILITATION SERVICES

Bowel and Bladder Re-Training
Occupational Therapy
Physical Therapy
Respiratory Therapy
Wound Care

Social Services (Resident and Family)

Discharge Planning
Individual & Family Counseling
Community Agency Teferral Service

Restaurant-Style Dining

Gourmet Meals
Kosher cuisine available upon request
Experienced Executive Chef
Snacks available at all times
Private dining
Attractive choice of indoor and outdoor venues
A 50’s-era Diner for informal meals and socializing

Windsor Care Center of Cheviot Hills

Comprehensive Rehabilitation Services

Physical Therapy
Occupational Therapy
Speech Therapy
Wound Care
Complex Post Surgical Needs

IV Therapy
Tube Feeding
Pet Therapy
Respite and Short Term Care
Hospice Care

“Personal Touch” Services

Large TV in Common Area
Community Outings
Volunteer Programs
Spacious Patio Areas
Beauty & Barber Shop
Business & Banking Service

In-House Movies
Holiday Parties
Barbecues
Religious Services
Resident Council
Daily Activities

“Personal Touch” Services

Large TV in Common Area
Community Outings
Volunteer Programs
Spacious Patio Areas
Beauty & Barber Shop
Business & Banking Service

Social Services for Resident and Family

Discharge Planning
Individual & Family Counseling
Community Agency Referral Service

Services Available

Dental
Audiology
Ophthalmology

Podiatry
Psychotherapy

3533 Motor Avenue
Los Angeles CA 90034

TEL: 310-836-8900
FAX: 310-836-9984

Windsor Care Center of Sacramento

501 Jessie Avenue, Sacramento, CA 95838
Phone (916) 922-8855 Fax(916) 922-6208
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Incontinence Program

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Care of Petaluma

523 Hayes Lane Petaluma, CA 94952 Phone(707) 763-2457 , Beds: 79 Fax (707) 763-4860
For Map, Click Here

Comprehensive Rehabilitation

Complex Post Surgical Needs
Pet Therapy
Wound Care
Tube Feeding
IV Therapy
Occupational Therapy
Respite and Short Term Care
Speech Therapy
Physical Therapy
Hospice Care

“Personal Touch” Services

Barbecues
Spacious Patio Areas
Large TV in Common Area
Community Outings
Daily Activities
Resident Council
Business & Banking Service
Beauty & Barber Shop
Religious Services
Volunteer Programs
Holiday Parties
In-House Movies

Social Services (Resident and Family)

Community Agency Referral Service
Individual & Family Counseling
Discharge Planning

Restaurant-Style Dining

Special Therapeutic Diets
Selective Menus / Dietician Supervised
Assisted Dining Available

Consultant Services Available

Psychotherapy
Audiology
Podiatry
Dental
Opthalmology
Pharmacy

Miracles Happen Here!

By continually addressing the complete needs of each resident, the Windsor approach changes the entire nature of the caring environment.

At Windsor Redding Care Center, we’re proud of our innovative approach to sensitive and effective care. In fact, our sister Windsor facilities have hosted professionals from USC and UCLA who wished to see Windsor’s pathbreaking protocols in action so they could teach others how to apply them elsewhere.

Discovery Program – In-house, forty hours per week, we conduct sensory and tactile stimulation for low-functioning and dementia residents.

In conjunction, we also offer free family support groups and care-giver support groups led by a psychologist and our own MSW.

Hydration Program – We regularly have a C.N.A. whose sole purpose is to provide water to the residents and to chart it.

Transparency – Family Night – We make sure that, on a regular basis, families can speak with the administrator and learn about everything happening here.

We urge you to come see for yourself the difference that Windsor’s advanced level of care can make in the life of a resident and in the tone and feeling of an entire facility.

Windsor Chico Care Center

188 Cohaset Lane Chico, CA 95926
Phone (530) 343-6084 Fax (530) 343-6090
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Trach Care
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Modification

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Chico Creek Care and Rehabilitation Center

587 Rio Lindo Avenue, Chico,CA 95926
Phone (530)345-1306 Fax (714)342-1353
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor El Camino Care Center

2540 Carmichael Way, Carmichael,CA 95608
Phone(916) 482-0465 Fax(916) 482-7813
For Map, Click Here

Windsor El Camino recently completed its annual inspection by the California Dept. of Health Services, and the results are outstanding – El Camino is now a 5 STAR facility, in the top 10% in California!

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
NEW! Private rooms and flat screen TVs
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Elk Grove Care and Rehabilitation Center

9461 Batey Avenue, Elk Grove, CA 95624
Phone (916) 685-9525 Fax(916) 686-0847
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Veterans Administration Services
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Wound Care
Pain Management
Diabetic Care
Respite and Short-Term Care
Internal Feeding
Incontinence Program
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Elmhaven Care Center

6940 Pacific Avenue, Stockton, CA 95207
Phone (209) 477-4817 Fax(209) 477-0522
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Elmhaven Care Center is a proud member of the Greater Stockton Chamber of Commerce.

Windsor Gardens Care Center of Fullerton

245 East Wilshire Avenue, Fullerton, CA 92832
Phone (714) 871-6020 | Fax (714) 871-1321
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Care Center of Hayward

1628 B Street, Hayward, CA 94541
Phone (510) 582-4636 Fax(510) 582-0123
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of Anaheim

3415 W. Ball Rd., Anaheim, CA 92804
Phone (714) 826-8950 Fax (714) 229-9437
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities
Community outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Enhanced bathing options

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
Respiratory Therapy
Tracheotomy Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Cardio Care
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Cardiac Management
Stroke Recovery
Diabetic Care
Respite and Short-Term Care

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning
Special speakers and lectures

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of Hawthorne

13922 Cerise Avenue Hawthorne, CA 90250
Phone (310) 675-3304 Fax (310) 675-4389
For Map, Click Here

Windsor is an established provider of skilled nursing and rehabilitation for patients recovering from surgery, illness or injury. Bridging the gap between the hospital and the road to recovery, Windsor’s kind professional staff brings recent advancements in rehabilitation therapy. Most important, we recognize that you are entrusting us with the comfort and care of someone dear to you. Specializing in wound care treatment, short-term acute rehabilitation, and a safe, secured Alzheimer’s unit, Windsor is located in the heart of the Hawthorne medical community. Freeway close, Windsor is an immaculately clean Medicare / Medi-Cal certified skilled nursing center staffed by a fully screened multi-lingual staff.

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Monthly Family Group Night
Resident Council

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of Long Beach

3232 East Artesia Boulevard Long Beach, CA 90805 Phone (562) 422-9219 Fax (562) 428-0280
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Behavior Modification
Alzheimer’s / Dementia Care in a Fully Enclosed, Safely Secured Setting

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of Long Beach is a proud member of the Long Beach Area Chamber of Commerce.

Windsor Gardens Convalescent Center of Los Angeles

915 Crenshaw Boulevard Los Angeles, CA 90019
Phone (323) 937-5466 Fax (323) 939-6753
For Map, Click Here

Windsor’s goal for each resident’s rehabilitation following surgery, illness or injury is to safely return them to their home or other appropriate living setting. Rehabilitation therapists use the latest technology and procedures, including deep heating, neuromuscular electrical stimulation and ultrasound for acute/chronic pain to address both physical and emotional needs. Rehabilitation, augmented by an activities program, social events and social services makes Windsor the right choice. Conveniently located close to excellent Los Angeles medical centers – freeway close and with visitor parking – Windsor is an immaculately clean Medicare / Medi-Cal certified skilled nursing facility staffed by a fully screened multi-lingual staff.

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Veterans Administration Services
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Short Term Diathermy
Behavior Management
WiFi

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of North Long Beach

260 East Market Street Long Beach, CA 90805
Phone (562) 428-4681 Fax (562) 428-8049
For Map, Click Here

Each resident’s situation is unique. At Windsor, an interdisciplinary team of physicians, nurses, and rehabilitation therapists use therapeutic exercises and enjoyable activities to redevelop muscular strength impaired by surgery, injury or illness. Within Windsor’s home-like setting, residents receive a comprehensive package of individualized medical services in order to achieve their highest level of independent functioning. Conveniently located in the heart of the Long Beach medical community – freeway close and with accessible visitor parking – Windsor is an immaculately clean Medicare / Medi-Cal certified skilled nursing facility staffed by a fully screened multi-lingual staff.

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of San Diego

220 East 24th Street National City, CA 91950
Phone (619) 474-6741 Fax (619) 474-1925
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Veterans Administration Services
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Established Trach Care
Enteral Feeding
Incontinence Program
Short-Wave Diathermy
Ultrasound Therapy

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Convalescent Center of San Diego is a proud member of the National City Chamber of Commerce

Windsor Gardens Healthcare Center of the Valley

13000 Victory Boulevard, North Hollywood, CA 91606 Phone (818) 985-5990
For Map, Click Here

Windsor’s guiding principle is the care and wellbeing of our residents. Recognized as a leader in rehabilitation, and utilizing the latest equipment and techniques within a supportive atmosphere, comprehensive and customized rehabilitation programs are tailored for each resident’s specific objective. Once rehabilitation goals have been achieved, Windsor then provides safe discharge planning and caregiver training to support a resident’s continued success. Conveniently located close to the Glendale, Burbank and Sherman Oaks medical community – freeway close and with easy parking – Windsor is an immaculately clean Medicare / Medi-Cal certified skilled nursing facility staffed by a fully screened multi-lingual staff.

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities
Community Outings
Nintendo Wii Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Religious And Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System
Valet Parking

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Would Care By Certified Specialists
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite And Short-Term Care
Dialysis Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Ultrasound Therapy
Short-Wave Diathermy
Behavior Management

Social Services (Resident and Family)

Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Rehabilitation Center of Salinas

637 East Romie Lane Salinas,CA 93901
Phone(831)424-0687 Fax(831)424-1363
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Veterans Administration Services
Wanderguard™ Security System
Scheduled Transportation

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Special Therapeutic Diets

Windsor Gardens Rehabilitation Center of Salinas is a proud member of the Salinas Valley Chamber of Commerce.

Windsor Hampton Care Center

6442 Hampton Street, Stockton, CA 95204
Phone (209) 466-0456 Fax(209) 466-8140
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
Family Dinners
Personal Bedside TVs
In-House Movies
Performances and Entertainment
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Behavior Management
Community Reintegration Training

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Alternative Menu Selections
Special Therapeutic Diets

Windsor Healthcare Center of Oakland

2919 Fruitvale Avanue, Oakland, CA 94602
Phone (510) 261-8564 Fax(510) 261-0408
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Pain Management
Diabetic Care
Dialysis Care
Respite and Short-Term Care

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Alternative Menu Selections
Special Therapeutic Diets

Windsor Monterey Care Center

1575 Skyline Drive, Monterey, CA 93940
Phone (831) 373-2731 Fax(831) 831-373-5172
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Veterans Administration Services
Wanderguard™ Security System
Scheduled Transportation

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Special Therapeutic Diets

Windsor Monterey Care Center is a proud member of the Monterey Peninsula Chamber of Commerce.

Windsor Park Care Center of Fremont

2400 Parkside Drive, Fremont, CA 94536
Phone (510) 793-7222 Fax (510) 793-4361
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
Personal Bedside TVs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Special Therapeutic Diets

Windsor Post-Acute Care Center of Hayward

25919 Gading Road, Hayward, CA 94544
Phone (510) 782-8424 Fax (510) 782-0199
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Redding Care Center

2490 Court Street Redding, CA 96001
Phone 530.246.0600
For Map, Click Here

Comprehensive Rehabilitation

Complex Post Surgical Needs
Pet Therapy
Wound Care
Tube Feeding
IV Therapy
Occupational Therapy
Respite and Short Term Care
Speech Therapy
Physical Therapy
Hospice Care

“Personal Touch” Services

Barbecues
Spacious Patio Areas
Large TV in Common Area
Community Outings
Daily Activities
Resident Council
Business & Banking Service
Beauty & Barber Shop
Religious Services
Volunteer Programs
Holiday Parties
In-House Movies

Social Services (Resident and Family)

Community Agency Referral Service
Individual & Family Counseling
Discharge Planning

Restaurant-Style Dining

Special Therapeutic Diets
Selective Menus / Dietician Supervised
Assisted Dining Available

Consultant Services Available

Psychotherapy
Audiology
Podiatry
Dental
Opthalmology
Pharmacy

Miracles Happen Here!

By continually addressing the complete needs of each resident, the Windsor approach changes the entire nature of the caring environment.
At Windsor Redding Care Center, we’re proud of our innovative approach to sensitive and effective care. In fact, our sister Windsor facilities have hosted professionals from USC and UCLA who wished to see Windsor’s pathbreaking protocols in action so they could teach others how to apply them elsewhere.
Discovery Program – In-house, forty hours per week, we conduct sensory and tactile stimulation for low-functioning and dementia residents.
Intervention – Mind, Body, and Soul – A behavioral program designed for aggressive intervention before – and in addition to – psychotropics. This individual and group therapy is designed for the geriatric and our younger population.
In conjunction, we also offer free family support groups and care-giver support groups led by a psychologist and our own MSW.
Hydration Program – We regularly have a C.N.A. whose sole purpose is to provide water to the residents and to chart it.
Transparency – Family Night – We make sure that, on a regular basis, families can speak with the administrator and learn about everything happening here.
We urge you to come see for yourself the difference that Windsor’s advanced level of care can make in the life of a resident and in the tone and feeling of an entire facility.

Windsor Rosewood Care Center

1911 Oak Park Boulevard Pleasant Hill,CA 94523 Phone(925)935-6630 Fax(925)933-0583
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
SSelective Menus
Special Therapeutic Diets

Windsor Rosewood Care Center is a proud
member of the
Pleasant Hill Chamber of Commerce
and
Greater Concord Chamber of Commerce

Windsor Skyline Care Center

834 Iris Drive Salinas,CA 93906
Phone(831)449-5496 Fax(831)757-5049
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Gardens Rehabilitation Center of Salinas is a proud member of the Salinas Valley Chamber of Commerce.

Windsor Tarrace Healthcare Center

245 East Wilshire Avenue, Fullerton, CA 92832
Phone (714)871-6020 Fax (714)871-1321
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Terrace Healthcare Center

7447 Sepulveda Boulevard Van Nuys,CA 91405
Phone (8180 787-3400) Fax (818)902-5365
For Map, Click Here

At Windsor, rehabilitation is a blend of art and science for patients recovering from surgery, illness or injury. Medical care is provided in the newly remodeled rehabilitation area that is outfitted with Nautilus equipment and staffed by acute-hospital-trained therapy professionals. Windsor residents and their families are welcome to visit anytime in the private family visitor lounge, watch their favorite shows on their personal bedside TV, or have fun on the indoor putting green. Conveniently located in the heart of the San Fernando medical community – freeway close and with accessible parking – Windsor is an immaculately clean Medicare / Medi-Cal certified skilled nursing facility staffed by a fully screened multi-lingual staff.

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Terrace Healthcare Center is a proud member of the Greater San Fernando Valley Chamber of Commerce

Windsor The Ridge Rehabilitation Center

350 Iris Drive Salinas,CA 93906
Phone(831)449-1515 Fax(831)449-9626
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Business and Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Spa-like Shower / Bath
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Respiratory Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Trach Care
Enteral Feeding
Incontinence Program
Infusion Therapy
Short-Wave Diathermy
Ultrasound Therapy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Vallejo Care Center

2200 Toulumne, Vallejo, CA 94589
Phone (707) 644-7401 Fax (707) 644-1625
For Map, Click Here

Windsor’s Personal Touch

Recreational Therapy
Pet Therapy
Daily Activities – Community Outings
Nintendo Wii® Fit Program
Holiday Parties and Bar-B-Qs
In-House Movies
Beauty and Barber Shop
Banking Services
Religious and Spiritual Services
Multi-Lingual Staff
Volunteer Programs
Resident Council
Veterans Administration Services
Wanderguard™ Security System

REHABILITATION SERVICES

Physical Therapy
Occupational Therapy
Speech Therapy
IV Therapy
Wound Care
Infection Control
Complex Post-Surgical Needs
Pain Management
Stroke, Cardiac, Diabetic Care
Respite and Short-Term Care
Enteral Feeding
Incontinence Program
Ultrasound Therapy
Short-Wave Diathermy
Behavior Management

Social Services (Resident and Family)

Individual and Family Counseling
Community Agency Referrals
Discharge Planning

Restaurant-Style Dining

Registered Dietician Supervised
Selective Menus
Special Therapeutic Diets

Windsor Vallejo Care Center is a proud member of the Vallejo Chamber of Commerce.

Windsorcares

Careers

At Windsor, we believe that when a company focuses on providing superior care and customer service, and it takes care of its people, positive results inevitably follow. Are you somebody who puts patients first? Are you committed to the health and wellness of your patients? Do you treat your patients with kindness, dignity, respect and compassion? To make an affirmative difference in the lives of residents and their families, we invite you to apply for our current open positions by clicking HERE.

Benefits:

Windsor recognizes its employees’ commitment and loyalty and offers a comprehensive benefits package which includes medical, dental and vision programs, Life and Accidental Death and Dismemberment insurance, Flexible Spending Accounts, paid vacation, a 401(k) retirement plan and numerous voluntary supplemental programs.

Training:

Windsor provides valuable training for its employees who are interested in advancing their careers in areas such as clinical services and nursing. In addition, Windsor is pleased to partner with various educational institutions, such as Career Colleges of America, to provide internship opportunities. What’s more, qualified employees who are furthering their formal education may be eligible for tuition reimbursement.

Windsor employs and provides benefits and services to all persons in a manner that does not discriminate on the basis of an individual’s gender, race, color, religion, national origin, creed, ancestry, pregnancy, age, marital status, sexual orientation, veteran status, medical condition, disability, generic information, or any other protected class.

Locations

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Forth Coming

Subacute Care Providers

Subacute care bridges the gap by joining the sophisticated technology of a hospital with the efficiency of a skilled nursing facility. In our separate dedicated subacute units, Windsor’s specially trained interdisciplinary professionals lead the way in subacute care. We treat medically fragile patients with advanced technologies, sophisticated therapies and equipment, as well as compassionate patient-centered care. We provide services such as ventilator therapy, inhalation therapy, tracheotomy care, intravenous therapy, tube feeding, and complex wound care. Our mission is to arrest the subacute patient’s disease process, stabilize them, so they may return safely to their lives as soon as possible. Severe injury or illness often affects the whole person - body, mind and spirit. In caring surroundings where residents and families experience the comforts of home, Windsor’s nurses, therapists, dietitians and case managers also offer social and spiritual services as well as enrichment activities. Windsor currently offers three Subacute Care Centers in California: